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Shop Policies

Welcome

Thanks for supporting handmade gifts and art!!!
Most bottles are in our studio ready to ship, but occasionally we have to make the bottle to order. These are all real recycled glass bottles that we melt down into cheese trays and spoon rests. They may have slight imperfections from being in the recycle bins, but we try to make each one as perfect as we can. They will have tiny air bubbles that occur when they melt, and some have a bubble near the neck that can be seen in the photos -- this is normal for a melted bottle.
The bottles are really quite durable as they are a double layer of fused glass. We carefully anneal the glass (cool it slowly)so that it is clean and clear and very hard. Any of the bottles with paint on them are original paints and are ceramic based, so they are similiar to glaze on pottery and should not come of with gentle cutting. I usually use mine with sliced cheeses or cream cheese, but they can handle a good bit of wear.
We recommend hand washing.
The bottles are glass and like most glass they will break under severe circumstances, but for general use they are fantastic.
We don't buy bottles, we try to hunt them all from landfills and save them from a nonfunctional end.

Payment

We accept paypal.
Custom orders require a 20% non-refundable deposit to begin the order. Balance is due before shipment of all custom orders.
Some bottles work, some don't -- we try our best to make every customer happy.

Shipping

We ship USPS Priority mail within the USA, to keep cost down we ship International First Class which can take around 14 days to arrive. If you would like us to ship International Priority mail let us know and we will change the shipping cost for you.
We occasionally ship Fed Ex if it is a better deal.
If you are local to Pittsburgh and want to pick you bottles up to save on shipping, no problem, just let us know in notes to seller and we can refund your shipping.

Refunds and Exchanges

Some custom orders are non-refundable. But single items let me know as soon as you get the item if you don't like it, we'll take care of it, but you may have to pay to ship the item back to me. But believe me, you'll love it!!
Obviously if it arrives broken or something just send a picture and I'll refund your money.

Additional Policies and FAQs

If you have an interest in wholesale bottles let me know. We can do custom bottles, byob.

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